EXOTIC

We take great pride in offering First Mirror
sneakers, which are the most premium quality you’ll find in Lebanon. Each pair
is crafted with the utmost attention to detail, ensuring you receive nothing
but the best.

While we take great care in quality control, if you
receive a damaged or incorrect item, please contact us. We’ll swiftly arrange a
refund or exchange, ensuring your complete satisfaction.

Yes, we offer a six-month warranty on all our
sneakers, reflecting our commitment to quality and your peace of mind.

Yes, we offer a convenient pickup option in
Beirut. Please choose this option at checkout if it suits you.

At the moment, we proudly deliver within Lebanon
and Saudi Arabia, bringing our exquisite sneakers right to your doorstep.

We strive for speedy service! Typically, your
order will arrive within 24 to 48 hours.

Yes, we’re happy to offer delivery across
Lebanon, so no matter where you are, you can enjoy our fantastic sneakers.

Shipping is just $2 within Beirut and $3.5 for
locations outside Beirut. We aim to make delivery as affordable as possible.

If you’re not home during delivery, don’t worry.
Our delivery team will contact you and arrange a re-delivery at a convenient
time.

If your order qualifies for free shipping, we’ll
make sure to let you know and highlight it during the checkout process.

Absolutely! We offer flexible delivery times.
Just let us know your preferred time when placing your order, and we’ll do our
best to accommodate it.

Absolutely. We accept returns and offer refunds
within seven days of receiving your order. Your satisfaction is our priority.

To return or exchange a product, simply reach
out to us on WhatsApp. Our team will gladly assist you with the process.

Currently, we don’t have a physical store, but
we’re excited to announce that a new showroom in Beirut will be opening soon!

Once your order is placed, changes aren’t
possible. However, if needed, you can contact us after receiving your order, and
we’ll be happy to assist with exchanges.

Once an order is placed, cancellations aren’t
possible due to the delivery couriers already being scheduled. However, after
receiving your order, you can contact us for a refund if needed.

For the quickest assistance, reach out to our
customer service team on WhatsApp at +961 81 826 512. We’re here to help!

Yes, we offer delightful gift cards available on
our website. They’re perfect for any occasion and a great way to share the love
of our sneakers.

To keep your sneakers in pristine condition, we
recommend using the gel cleaner from Exotic Sneakers. It’s designed to keep
your sneakers looking their best.

If you’re unsure about your size, don’t hesitate to reach out to our
friendly experts on WhatsApp. We’re here to help you find the perfect fit with
our exceptional quality sneakers.